This Privacy Policy aims to help you understand our personal information collection, use and retention practices. By providing personal information to us (whether via our website, by email, in person or over the phone), you agree to the processing set out in this Privacy Policy.
1. Who we are and what we do?
Shewchuk Robinson & Associates offers and provides legal services to a wide range of clients. We collect, use, disclose and otherwise process personal information as necessary to offer and provide clients and potential clients with these legal services and information and generally to fulfill our professional legal responsibilities and manage our business.
2. What personal information do we collect?
We may collect and process various types of personal information during the course of operating our business and providing our services. These include:
• Contact information such as name, email address and telephone number;
• Further information such as job title, employer, photograph and video or audio content;
• Marketing, communication preferences and related information such as feedback and survey responses;
• Billing and financial information such as billing address, bank account and payment information;
Identification and other background verification data such as a copy of driver’s licence, passports or utility bills or evidence of beneficial ownership or the source of funds to comply with anti-money laundering laws
• Services information such as details of services that we have purchased;
• Website usage and other technical information such as details of visits to our websites or information collected through cookies and other tracking technologies;
• Information provided to us by or on behalf of our clients or generated by us in the course of providing our services, which may, where relevant, include special categories of personal information (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health or sexual orientation, etc.);
• Any other personal information provided. Please note that if you provide personal information to us about other people (such as your spouse, landlord, tenants, customers, directors, officers, shareholders or beneficial owners), you must ensure that you have given those individuals an appropriate notice that you are providing their information to us and have obtained their consent to that disclosure.
We do not knowingly collect information from children or other persons who are under 16 years old.
You cannot send us confidential information until we have confirmed in writing that we represent or act for you or your company or organization. Unsolicited emails sent to us from non-clients do not establish a relationship.
3. How do we use personal information?
• To provide our legal and other services and to conduct our business – to administer and perform our services, including to carry out our obligations arising from any agreements entered into between you and us;
• To facilitate use of our websites and to ensure content is relevant – to respond to requests for information or enquiries from visitors to our websites and to ensure that content from our websites is presented in the most effective manner for you and for your device;
• For marketing and business development purposes – to provide details of new services, legal updates and invitations to events where an individual has chosen to receive these;
• For research and development purposes – analysis in order to better understand our clients’ services and marketing requirements and to better understand our business and develop our services and offerings;
• For recruitment purposes – to enable us to process applications for employment and to assess your suitability for any position for which an individual may apply at Shewchuk Robinson & Associates.;
• To ensure that we are paid – to recover any payments due to us and where necessary to enforce such recovery through the engagement of debt collection agencies or taking other legal action;
• To reorganize or make changes to our business – In the event that we undergo a reorganization (for example if we merge, combine or divest a part of our business), we may need to transfer some or all of personal information to the relevant third party (or its advisors) as part of any due diligence process or transfer to that reorganized entity or third party your personal information for the same purposes as set out in this Privacy Policy or for the purpose of analyzing any proposed reorganization.
4. With whom do we share personal information?
We may share personal information with certain third parties such as:
• Law enforcement and governmental entities when required by law. We may disclose personal information or other information if required to do so by law or in the good faith that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies; and
• An acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
5. How long and where do we keep personal information?
We will only keep personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Policy Privacy and in order to comply with our legal and regulatory obligations.
Our practices regarding your personal information will at all times continue to be governed by this Privacy Policy and, if applicable, we will comply with the General Data Protection Regulation (“GDPR”) requirements. We will hold organizations outside Canada accountable under Canadian law for any personal information which may be transferred to them.
6. How do we protect personal information?
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate physical, technical and administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit or provide to us, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards.
7. What rights does someone have in relation to its personal information?
Under certain circumstances and in accordance with EU/EEA or
other applicable data protection laws, an individual has the following rights:
• Access: entitled to ask if we are processing information and, if we are, request access to personal information. This enables the individual to receive a copy of the personal information we hold and certain other information about him or her;
• Correction: entitled to request that any incomplete or inaccurate personal information we hold be corrected;
• Deletion: entitled to ask us to delete or remove personal information in certain circumstances. There are certain exceptions where we may refuse a request for deletion, for example, where the personal information is required for compliance with law or in connection with claims;
• Restriction: entitled to ask us to suspend the processing of certain personal information, for example to establish its accuracy or the reason for processing it;
• Transfer: request the transfer of certain personal information to another party;
• Objection: one may challenge when we are processing personal information based on a legitimate interest (or those of a third party) or for direct marketing purposes. However, we may be entitled to continue processing information;
• Automated decisions: contest any automated decision made where this has a legal or similar significant effect and ask for it to be reconsidered.
• Consent: where we are processing personal information with consent, withdrawal of consent.
Also have a right to make a complaint with a data protection supervisory authority, in particular in the country/province/state where you normally reside, where we are based or where an alleged infringement of data protection law has taken place.
9. How to contact us?
For any questions or comments about this Privacy Policy or personal information, to make an access or correction request, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices, we can be reached by email at [email protected] or by mail using the following contact information:
Shewchuk Robinson & Associates
802, 1039 17 Ave SW
Calgary, Alberta, T2T 0B1
10. How we may update this Privacy Policy?
We may change the content of our websites without notice and consequently our Privacy Policy may change from time to time in the future. We therefore encourage you to review them whenever you visit the website to stay informed of how we are processing personal information.
This Privacy Policy was last updated in May 2020.
This Privacy Policy does not apply to, and Shewchuk Robinson & Associates is not responsible for, any third party websites which may be accessible through links from this website. If you follow a link to any third-party websites, they will have their own privacy policies and you will need to check these policies before you submit any personal information to such third-party websites.
Shewchuk Robinson & Associates are not lawyers and do not offer legal advice